Air Distribution (Contractor) FAQ

WHAT DOES DEFLECTO'S PRODUCT LINE INCLUDE?
Deflecto has one of the most extensive product lines in the Industry with sheet metal and aluminum pipe, duct, and fittings, insulated and non-insulated flexible duct, a complete range of clothes dryer venting, ventilation and exhaust products, chimney liners, registers, grilles, diffusers, black pipe products, and cleaners.
ARE YOUR PRODUCTS NORTH AMERICAN MADE?
Deflecto has many facilities in North America that produce the majority of our products. We also own a China facility that serves the Asian and European markets.
DO YOU HAVE PRODUCT SPECIFICATION SHEETS AVAILABLE ON YOUR SITE?
Yes, you can see all the product specification sheets in the product section of our website.
DO YOU HAVE UL PRODUCT LISTING?
Yes, we have a wide variety of dryer venting tested to UL2158A. Also, we have a wide range of UL181 air duct product lines. Check out our UL Listed Product Page. Deflecto is also an active member of HARDI, HRAI, ADC, ADI, and other Industry groups.
WHAT GUAGE METAL IS REQUIRED FOR INSTALLATION?
Depending on the application, we recommend you check and follow your local building codes to ensure proper material use and installation practices. For kitchen, bathroom, and dryer venting, use the International Mechanical Code for requirements. Deflecto carries product in all gauges to meet your needs.
DO YOU MAKE CUSTOM SHEET METAL PRODUCTS?
Yes, we manufacture custom products. The Engineering staff begins with a customer approved CAD drawing of the product. The material is then selected, prototypes are made for customer approval, resulting in finished custom products. When customers make the volume of units manufactured as large as possible, it does reduce the final cost per unit.
IS YOUR RECTANGULAR DUCT PRICED BY THE PIECE OR BY A COMPLETE LENGTH OF DUCT?
When ordering duct, we sell by the length. You get two pieces of L-shaped duct to make one full length of duct. So if you order 100 lengths, you get 200 pieces.
WHAT SIZE CHIMNEY LINER DO I NEED TO USE FOR ATTACHING TWO GAS APPLIANCES TO MY MASONRY CHIMNEY?
It will depend on the amount of BUT's your gas devices are emitting. Check the spec sheet on the product detail page.
WHAT IS THE SAFE TEMPERATURE RANGE FOR FLEXIBLE ALUMINUM DUCT?
Flexible Aluminum Duct has a working temperature range of -100°F to 400°F.
WHAT IS UL2158A?
UL 2158A is a standard developed for clothes dryer transition duct products.
WHAT IS UL181?
UL 181 is the materials requirement in the fabrication of air duct and air connector systems. The standard was created by taking into consideration a vast array of safety-related installation circumstances regarding flammability and structural integrity. The tests required to qualify the material for this standard apply to both flexible and rigid ducts.
WHAT IS CLASS 1?
Class 1 material is classified as having a flame-spread index of not over 25 without evidence of continued progressive combustion and a smoke-developed index of not over 50.
WHAT IS CLASS 0?
Class 0 material is classified as having a surface burning characteristic of zero flame spread and smoke development.
WHY CAN'T ITEM NO. LTF (LINT TRAP KIT) AND EX12 (EXTRA HEAT) BE USED FOR GAS DRYERS?
1. LTF (Lint Trap Kit) is designed to vent inside the home. Do not use a gas dryer with this product; gas fumes would be vented inside the home and could result in increased carbon monoxide levels.
2. EX12 (Extra Heat-Heat Saver) can be hooked up to divert heat inside a room. Same as the LTF, a gas dryer venting inside a home can result in increased carbon monoxide levels.
WHAT ARE YOUR OFFICE HOURS?
The office is open from 7:00 a.m. to 5:00 p.m. EST; our courteous customer service and technical support staff is always ready to help and to answer your questions.
WHAT IS YOUR PHONE NUMBER?
You can call toll free at 1.800.428.4328. In the US, our direct line is 317.849.9555, in Canada, 905.641.8872.