Deflecto

Air Distribution (Consumer) FAQ

  • WHY CAN'T ITEM NUMBER LTF (LINT TRAP KIT) AND EX12 (EXTRA HEAT) BE USED FOR GAS DRYERS?

    LTF (Lint Trap Kit) is designed to vent inside the home. Do not use a gas dryer with this product; gas fumes would be vented inside the home and could result in increased carbon monoxide levels.

    EX12 (Extra Heat-Heat Saver) can be hooked up to divert heat inside a room. Same as the LTF, a gas dryer venting inside a home can result in increased carbon monoxide levels.

  • DO YOU HAVE UL LISTED FLEXIBLE DUCT RATED FOR USE IN FAN FORCE WARM AIR APPLICATIONS?

    Deflecto's Supurr-Flex multi-layered metallic duct or our 3-ply metallic duct are UL181 Class 1 Air Connectors. These UL Listed ducts are most commonly used in residential applications. 

  • A WHAT IS DEFLECTO'S AIR DISTRIBUTION PRODUCT LINE?

    Deflecto has one of the most extensive product lines in the Industry with sheet metal and aluminum pipe, duct, and fittings, insulated and non-insulated flexible duct, a complete range of clothes dryer venting, ventilation and exhaust products, chimney liners, registers, grilles, diffusers, black pipe products, and cleaners. 

  • WHAT ARE YOUR OFFICE HOURS?

    The office is open from 7:00 a.m. to 5:00 p.m. EST; our courteous customer service and technical support staff is always ready to help and to answer your questions.

  • WHAT ARE YOUR OFFICE PHONE NUMBERS?

    You can call our customer service line toll free at 1.800.428.4328, our direct line is 317.849.9555 and our fax is 1.877.333.5351.

  • ARE YOUR PRODUCTS NORTH AMERICAN MADE?

    Deflecto has many facilities in North America that produce the majority of our products. We also own a China facility that serves the Asian and European markets.

  • DO YOU HAVE TECHNICAL SPECIFICATIONS SHEETS ON YOUR PRODUCTS?

    Yes, you can see all the product specification sheets in the product section of this website.

  • DO YOU HAVE UL LISTED PRODUCTS?

    Yes, we have a wide variety of dryer venting tested to UL2158A. Check out our UL Listed Product Page. Also, we have a wide range of UL181 air duct product lines.  Deflecto is also an active member of HARDI, HRAI, ADC, ADI, and other Industry groups. 

  • WHAT IS UL2158A?

    UL 2158A is a standard developed for clothes dryer transition duct products.

  • WHAT IS UL181?

    UL 181 is the materials requirement in the fabrication of air duct and air connector systems.  The standard was created by taking into consideration a vast array of safety-related installation circumstances regarding flammability and structural integrity.  The tests required to qualify the material for this standard apply to both flexible and rigid ducts. 

  • WHAT IS CLASS 1?

    Class 1 material is classified as having a flame-spread index of not over 25 without evidence of continued progressive combustion and a smoke-developed index of not over 50.

  • WHAT IS CLASS 0?

    Class 0 material is classified as having a surface burning characteristic of zero flame spread and smoke development.

  • CAN WHITE VINYL HOSE BE USED FOR DRYER VENTING?

    No! The proper items are A0 products (semi-rigid aluminum duct UL181 and UL 2158A), F0 products (Foil dryer transition duct UL 2158A), Solid aluminum pipe or 28 gauge galvanized pipe. Always verify with local building code requirements. Deflecto manufactures and sells all of these products.

  • HOW DO I PREVENT BIRDS FROM BUILDING NESTS IN MY DRYER VENT?

    Deflecto makes a Universal Bird Guard. Designed to prevent birds and rodents from entering your dryer or bathroom vent, the bird guard mounts over any existing 3-inch or 4-inch wide-mouth or louvered vent. Attach our bird guard with screws. When using over a dryer vent hood, make sure to clean it regularly to prevent lint build-up.

  • THE PLASTIC DRYER VENT, WHICH MOUNTS TO THE OUTSIDE OF THE HOUSE, IS FADED AND CRACKED. WHAT CAN BE DONE TO PREVENT THIS?

    Deflecto's plastic dryer vent hoods include a UV inhibitor to ensure long life and resistance to fading. A lifetime guarantee backs our Supurr Guard hoods against weathering. 

  • THE LAUNDRY ROOM IN MY HOUSE IS TINY. MORE SPACE WOULD BE AVAILABLE IF THE CLOSTHES DRYER WERE CLOSER TO THE WALL. ANY SUGGESTIONS?

    Try Deflecto's "Skinny Duct" (DAF series) dryer venting products. These all-metal venting systems allow you to position the clothes dryer to within 2.5" to 4" of the wall. We also sell the recessed dryer part (DVBOXKIT)

  • IT IS DIFFICULT FOR ME TO GET BEHIND MY DRYER TO ATTACH THE DUCT AND CLAMPS IN SUCH A TIGHT AREA. WHAT IS AVAILABLE TO DO THIS EASILY?

    Deflecto has two kits that allow clothes dryer hook up without the use of tools, tape or clamps. One uses UL Listed duct (HUPK8F) and one semi-rigid aluminum duct (HUPK89WA/25). Ask for Deflecto's Hook-Up plus Protector Kits.

  • HOW OFTEN SHOULD I CLEAN MY DRYER DUCT AND VENT HOOD?

    You should clean or replace your dryer duct at least twice a year. A clean duct reduces drying time, puts less stress on your dryer, and, most importantly, protects your family and home from fire. Remember to check your dryer vent hoods periodically and remove lint or other debris, if present.

  • WHAT DO YOU RECOMMEND TO CLEAN OUT MY DRYER VENTING?

    Deflecto offers a dryer cleaning kit (item DVBOXKIT) that will allow you to clean out your duct in hard to reach places. It is important to remember to clean the back of your dryer as well and always remember to clean your dryer's lint trap after each use. Dryer lint brush sold separately (item DVBRUSH).

  • MY DRYER'S INSTALLATION INSTRUCTION STATES THAT IF I USE A VINYL HOSE TO DUCT MY DRYER, THE WARRANTY TIL BE VOID. WHY?

    Vinyl hose creates static electricity. When warm moist lint travels through the duct, it adheres to the wall of the vinyl. This results in a reduction of airflow, causes backpressure and makes the dryer have to work harder, possibly overheating and perhaps resulting in a dryer fire. Deflecto has excellent replacement products for your plastic and vinyl duct, like Semi-Rigid Duct, Flexible Metallic Duct, and Supurr-Flex Metallic Duct.

  • CAN I PURCHASE REPLACEMENT LOUVERS FOR YOUR LOUVERED HOODS?

    We do not sell louvers separately. You can purchase the Standard or Supurr-Vent Louvered Vent Hood and change out your faceplate on your existing hood. Contact Customer Service at 1-800-428-4328 or customerservice@deflecto.com for more information.

  • WHAT DO YOU OFFER AS AN ALTERNATIVE TO SUPURR-FLEX THAT IS A STRONGER MATERIAL?

    We offer many gauges of Semi-Rigid, and Rigid Duct, and Aluminum duct. Visit our full catalog to review.

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